Security & Infrastructure Policy | Monecuer Inc

Monecuer Inc. is committed to maintaining the highest standards of security, infrastructure reliability, and compliance. As a technology and cybersecurity company, security is built into every layer of our operations and services.

1. Security Architecture & Standards

Compliance Certifications

SOC 2 Type II: Annual audit of security, availability, processing integrity, confidentiality, and privacy
ISO 27001: Information security management system certification
GDPR Compliant: Data protection and privacy regulations for EU customers
CCPA Compliant: California privacy rights protection
HIPAA Available: Healthcare data protection as add-on service
PCI-DSS Compliant: Payment processing security standards

Encryption & Data Protection

In-Transit: TLS 1.3 encryption for all data transmitted over networks
At-Rest: AES-256 encryption for data stored in databases and backups
Key Management: Hardware Security Modules (HSMs) for encryption key storage
Field-Level: Sensitive fields (PII, credentials, payment data) encrypted at application level
Hashing: Passwords hashed using bcrypt (minimum 12 rounds) with unique salts

Access Control & Authentication

MFA: Multi-factor authentication (TOTP, FIDO2, SMS) mandatory for administrative accounts
RBAC: Role-based access control with principle of least privilege
SSO: Single Sign-On (SAML 2.0, OpenID Connect) for enterprise customers
API Keys: Rotated quarterly; API key aging policies enforced
Session Management: 15-minute inactivity timeout; secure session tokens with HTTPOnly flag

2. Infrastructure & Network Security

Cloud Infrastructure

Providers: AWS, Google Cloud Platform, Cloudflare for redundancy
Regions: Multi-region deployment for disaster recovery and compliance (US, EU, APAC)
VPC: All services operate within isolated Virtual Private Clouds with strict security groups
Firewalls: Network firewalls with stateful inspection and DDoS protection
Load Balancing: Geographic load balancing with automatic failover

DDoS & Threat Protection

DDoS Mitigation: Cloudflare WAF and rate limiting protect against volumetric and application-layer attacks
Capacity: Infrastructure scales to handle up to 500+ Gbps DDoS attacks
Intrusion Detection: IDS/IPS systems monitor for malicious traffic patterns
Bot Protection: Anti-bot systems distinguish legitimate traffic from automated threats

Logging & Monitoring

Centralized Logging: All events logged to immutable audit trails
Retention: Security logs retained for 1 year minimum; compliance logs 7 years
SIEM: Security Information and Event Management (SIEM) platform monitors for anomalies 24/7
Alerting: Real-time alerts to security team for suspicious activity

3. Vulnerability Management

Scanning & Assessment

Automated vulnerability scanning (daily) using OWASP ZAP and Nessus
Manual penetration testing (quarterly) by third-party security firms
Code scanning with SonarQube and OWASP Dependency-Check
Container image scanning before deployment

Patch Management

Critical: Patched within 24 hours
High: Patched within 1 week
Medium: Patched within 2 weeks
Low: Patched within 30 days

Remediation

Severity-based prioritization
Tracked in ticketing system with assigned owner
Verified testing before production deployment
Post-remediation scanning confirms fixes

4. Incident Response & Security Events

Incident Response Team

Dedicated 24/7 security incident response team on standby:

Security engineers and incident commanders
Forensic specialists for root cause analysis
Legal and compliance advisors

Response Timeline

Detection: Continuous automated monitoring
Response Time: Team engaged within 15 minutes of incident detection
Containment: Critical incidents contained within 1 hour
Eradication: Malware/threats removed within 4 hours
Recovery: Systems restored to normal operations ASAP

Customer Notification

For security incidents affecting customer data:

Customers notified within 72 hours (or sooner for critical incidents)
Notification includes: incident summary, timeline, remediation, recommended actions
Compliance with GDPR breach notification requirements (72 hours to authorities)

5. Responsible Disclosure & Bug Bounty

We value the security community and welcome responsible vulnerability reports:

Report To: security@monecuer.com
Disclosure Timeline: 90-day responsible disclosure window
Non-Retaliation: No legal action against good-faith researchers
Recognition: Security researcher credit in security advisory (optional)
Bug Bounty: Qualified critical vulnerabilities eligible for bounty ($500-$5,000 depending on severity)

6. Data Backup & Disaster Recovery

Backup Frequency: Continuous/real-time backup to multiple regions
Retention: 30-day backup retention standard; extended retention available
RTO (Recovery Time Objective): Maximum 1 hour to restore services
RPO (Recovery Point Objective): Maximum 15-minute data loss in worst case
Testing: Disaster recovery drills conducted quarterly

7. Employee Security & Training

Background Checks: All employees undergo security background verification
Security Training: Annual mandatory security awareness training for all staff
Least Privilege: Employees granted minimum access needed for job roles
NDA/Confidentiality: All employees sign confidentiality agreements
Incident Training: Security team undergoes quarterly incident response drills

8. Third-Party & Vendor Management

Vendor Assessment: All vendors evaluated for security posture before engagement
Contracts: Data protection and security clauses required in all vendor agreements
Audits: Annual security audits of critical vendors
Access Control: Vendor access limited to necessary systems with audit logging

9. Physical Security

Data Centers: Hosted in Tier III/IV data centers with biometric access controls
Access Logs: All physical access logged and monitored
Environmental: Fire suppression, climate control, power redundancy
Equipment: Secure drive destruction procedures for end-of-life hardware

10. Security Policy Updates

This security policy is reviewed and updated annually or when significant changes occur. Updates will be communicated via our security mailing list. Continued use of our services indicates acceptance.

11. Security Contact & Reporting

Security Incidents:
security@monecuer.com

Compliance Questions:
inf@monecuer.com

General Inquiries:
info@monecuer.com

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